We have 100% free Worldwide Shipping!
All orders are processed within 1 business day and normally shipped within 2-4 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.Tracking Info: Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
RETURN POLICY: If you don't fall in love with your Items, returns will be accepted within 14 days of receiving your item!
NOTE: We strongly advice to take one size above of your real size. Our clothes are Swedish size. To make sure you get the right size, please refer to our size chart before buying, if you are not sure about size,pls email us your exact body measurement ,so we can give you some suggestion on how to choose the right size,thanks for your understanding. Manual measurement may exist 1~3cm difference.
Shipping & Returns
Shipping & Returns
- YOU PURCHASE WITHOUT LOSING ANYTHING 0% LOOSE= FREE SHIPPING +FREE RETURN SHIPPING
DELIVERY: We are not responsible if you fail to pick up your package.
We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe. Store-credit notes are valid for 3 months from the date of issue.
THE ENSA takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by THE ENSA.
Shoes size exactly as Christian Louboutin.
Clean with a little wet cotton chiffon.
I PURCHASED THE DRESS IN APRIL 2023 AND HAVE SENT MULTIPLE EMAILS TO THE COMPANY FOR A FULL REFUND BECAUSE THE DRESS WAS NOT DELIVERED TO MY ADDRESS IN CANADA. COMPANY IS NO LONGER REPLYING TO MY EMAILS. SCAM - DO NOT ORDER FROM HERE.
We deliver for free in all country without exceptions.
To know more about your size, you can check at any Louboutin's store for your shoe size. Our size is exactly the same as Louboutin.