All orders are processed within 1 business day and normally shipped within 2-4 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.Tracking Info: Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
NOTE: We strongly advice to take one size above of your real size. Our clothes are Swedish size. To make sure you get the right size, please refer to our size chart before buying, if you are not sure about size,pls email us your exact body measurement ,so we can give you some suggestion on how to choose the right size,thanks for your understanding. Manual measurement may exist 1~3cm difference.
To be sure about your size contact our customer care and give your bust, hips size or your feet measure (cm) for shoes at: firstname.lastname@example.org once you have placed your order. We are always happy to help you.
Shipping & Returns
Shipping & Returns
- YOU PURCHASE WITHOUT LOSING ANYTHING 0% LOOSE= FREE SHIPPING +FREE RETURN SHIPPING
DELIVERY: We are not responsible if you fail to pick up your package.
We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe. Store-credit notes are valid for 3 months from the date of issue.
THE ENSA takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by THE ENSA.
Shoes size exactly as Christian Louboutin.
Clean with a little wet cotton chiffon.
We deliver for free in all country without exceptions.
To know more about your size, you can check at any Louboutin's store for your shoe size. Our size is exactly the same as Louboutin.